Simplicity.

We want people to make positive changes that stick. To do that we need to be great value for money so we keep our margins low and focus on long term growth and building a community. We think low-cost, high value subscription models are key to making eco-easy, for everyone.

Wholesale discounts.

When you buy product in larger quantities you can achieve discounted rates from suppliers. We take the majority of that saving and pass it on to you.

Email us, please!

Any other questions, concerns or ideas (we love new ideas!), you can email us at hello@logicaleco.com or click the green Messenger icon in the right-hand corner of your page.

Nope!

You can cancel a subscription whenever you like, but please let us know why you’re leaving us if you do by popping us an email: hello@logicaleco.com

In your account

From here, you can click on subscriptions and this will show you an overview of your current subscriptions.

Inside your subscriptions

On any subscription, click “view” and then you have the choice to Cancel, Change Address, Change Payment or Renew now.

Email us!

If your account has been suspended, try the normal password reset process first but if that doesn’t work just email us with the details of your issue to hello@logicaleco.com or click the green Messenger icon to chat instantly.

For subscriptions, yes.

If you become one of our wonderful subscribers, WooCommerce (the platform we use to list out products) needs to store your details so we can send your products to the right place and charge you for the products you use with us.

On the My Account Page

Once you are logged in on the My Account page you can edit and view everything including Subscriptions, Addresses, Payment methods andAccount details.

Click here.

Within the My account page you can click “Lost your Password?” and this will initiate a password reset for you to your email address.

Email us!

If your account has been suspended, try the normal password reset process first but if that doesn’t work just email us with the details of your issue to hello@logicaleco.com or click the green Messenger icon to chat instantly.

Any card or Mobile Pay apps.

We use Stripe to process our payments. They accept all major credit and debit cards, as well as all mobile pay applications like Apple Pay and Google Pay.

There is a box on the Checkout page.

Inside the checkout page you should see a Coupon Code box, or you will see a prompt that says “do you have a coupon code”. If you click that it should let you submit it. Any issues just email us with the details of the problem to hello@logicaleco.com or click the green Messenger icon to chat instantly.

It may have expired.

It may have expired or it might not be valid. Just email us with the details of your issue to hello@logicaleco.com or click the green Messenger icon to chat instantly.

14 day money-back guarantee apart from perishable goods.

We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase. Full policy here.

Email us or contact us on Messenger.

If you need to return a product, please send us an email at hello@logicaleco.com  or start a chat with us by clicking the green Messenger icon.